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Zurich HelpPoint for commercial businesses*

Deep understanding of your unique business risks

In the U.S., Zurich is a leading property-casualty insurer serving a wide range of customer segments, including large corporate accounts, middle markets, construction, financial enterprises, small business, specialty lines, the programs sector and more. Our comprehensive product portfolio includes property, liability, automobile and umbrella protection, along with workers' compensation in many states.

As one of Zurich's key points of differentiation, our customer service is essential. Whatever your challenge, our global pool of 1,000 risk engineers has the knowledge and insight into your specific industry - Automotive, Construction, Real Estate, and more. Our risk engineering consultants work with you to develop services designed to help identify and assess the risks that our customers face, while our claims professionals concentrate on controlling the cost of loss.  Our proprietary risk insight and benchmarking tools, such as ZRisk, can help you manage your risks.  And our customer advisory meetings will keep you updated on the latest developments.

Tailored solutions to meet customers’ needs

We offer a host of customized products and solutions that can meet the most complex and unique set of needs.  The diversity of our portfolio, both geographically and by line of business, is key to our strategy. We have a strong presence in the world’s most attractive insurance markets, and we can use our scale and financial strength to full effect across all lines of business. Our international network and our local experience mean that we can offer our customers the global strength of a leading insurer and the detailed knowledge of local markets.

Here are some of  our product offerings:

  • International network for Commercial firms
  • Owners Professional and Protective Insurance
  • Subguard - Insurance for surety
  • Environmental Services package - Fire & Restoration firms
  • Middle Market Technology - P&C and professional
  • Financial Enterprises - P&C, Crime and Fidelity

Specialized claims service

At Zurich you will experience first class service from our team of claim specialists.  You can reach our customer service center 24/7, and we endeavor to call you back within 24 hours.  Our cutting-edge claims system and a virtually paperless process have increased our ability to better serve customers and make our claims system among the best in the industry. Your claims will be settled fairly, and you can track claims with our easy-to-use online tool.

*Because the needs of our customers are different, our products and services also vary around the world.  Not all services listed are available in all jurisdictions and to all customers. Please contact your local Zurich office for details about the relevant products and services in your country. No warranties or guarantees are being made by Zurich based on statements on this website.