What we do

Insurance is our business

We are approximately 60,000 people working as Zurich Financial Services Group, an insurance-based financial services provider. Founded in 1872, we’re headquartered in Zurich, Switzerland, and serve our customers in more than 170 countries. Becoming one of the top five global insurers is our goal.

Our General Insurance segment serves individuals, small and medium-sized businesses, commercial enterprises and major multinational corporations.

Global Life offers a broad range of life insurance, investments, savings and pension propositions to individuals and groups. Global Life is managed globally and focused on local customer and distributor needs.

Farmers, the third-largest personal property and casualty insurer in the United States, is our main market brand for personal insurance in that market.

What makes us different

Among our strengths are our extensive customer knowledge and risk insights, our global network and local expertise, our determination to make it easy for customers to do business with us, and the financial discipline and stability that help us pursue profitable growth.

• Knowledge and insight
  We constantly seek deeper insights into risk, and we bring that knowledge to our customers to help them manage their businesses better.
• Global capabilities
  Drawing on our global network and local expertise, we can offer distinctive services to respond to what our customers value most.
• Customer focus
  We place customers at the heart of all we do. We aim to make it as easy as possible for them to do business with us and ensure that they receive quality service when they do.
• Strength and stability
  Operational and financial discipline, coupled with a strong capital base and a commitment to develop our talented people, help us manage our business for profitable growth.
• The Zurich Way
  We have introduced one consistent and uniform way of doing business.