HomePersonalCommercialCorporate BusinessInvestor RelationsMedia RelationsAbout Zurich 
follow_up_key_visual_left_about_zurich.jpg
{4B090EF0-0986-45E1-874E-6A489AE8D627}

Creating distinctive value

At Zurich, we place great importance on developing strong relationships with our customers, listening to them, and using our dedication and initiative to best serve their needs.

Operational excellence, financial discipline and sound underwriting remain key to our success. We aim to deliver consistent top-tier results for our shareholders, customers and employees and to offer distinctive value in the market. Our Zurich tagline, Because change happenz, expresses our commitment to helping customers better understand and manage their risks.

We offer them distinctive advantages through our broad portfolio of well-established and innovative products and services, as well as our integrated global approach and the excellent perspective it provides us.

We use our expertise and insight to be ready with relevant products and services. By continually anticipating and evaluating change, we can prepare for risks that may be global or local, geopolitical or economic, financial or commercial.

In the area of corporate responsibility, we aim to support sound decision-making and foster an appreciation of those fundamental behaviours that help create, protect and grow long-term value.

Our strengths include:


  • Our people, with their expertise and the strength of a global network
  • Global presence, experience and capabilities
  • A well-balanced and well-diversified portfolio of insurance businesses, geographically and by line of business
  • Global operating platforms that enable us to transfer knowledge and best practice
  • Our ability to understand and manage change on behalf of our customers
  • Identifying and sharing relevant knowledge and risk insights that help customers to manage their risk better
  • Developing innovative products and solutions to address customer needs in a changing world
  • Offering our customers a variety of channels through which to reach us
  • Capacity, underlying financial strength and stability

Related links

What our customers say

"It was very important to us to have a single point of contact when problems or opportunities arose. Zurich has done this, and because of this the relationship between the companies has grown."

Michael Lusk, Corporate Vice President, Insurance and Risk Management, Archer Daniels Midland

 

"The way you have dealt with our application is, in many ways, the best level of service that we have experienced to date."

Maurice Faull, of chartered accountants, Hilton Sharp and Clarke, of Brighton, UK

 

"BT has sophisticated risk financing arrangements, and for an insurer to develop a great relationship with us, it's not enough for them to provide good cover. They have to stand out from the crowd."

Kip Berkeley-Herring, Head of Risk and Insurance, BT

 

"Zurich is a pleasure to work with. On the underwriting and risk engineering side, they know the questions to ask and they take a common sense approach. That's hard to find. The best thing I can say about Zurich is that they foster our relationship long after the premiums are paid."

Lance Ewing, Vice President and Director of Risk Management with Caesar's Entertainment Inc., Las Vegas