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Our global approach

We take a global approach to our core businesses of general and life insurance. The diversity of our portfolio, both geographically and by line of business, is key to our strategy. We offer a comprehensive range of general and life insurance products and services for individuals, small businesses, commercial enterprises, mid-sized and large corporations and multinational companies.

Zurich combines strong market positions in personal, commercial and corporate insurance on both sides of the Atlantic with strengthening positions in Asia and key emerging markets. We use our global reach across all lines of business. Our customers benefit from our ability to underwrite and provide services on many fronts, and from the combination of our international expertise, global strength and detailed local knowledge.

Our Global Claims function provides central coordination for thousands of claims specialists worldwide, ensuring consistent technical and operational standards that benefit our customers. The Zurich Way has helped to make our claims operation even more effective, and to manage our claims vendors so that we obtain the best benefits for our customers.

Our global network offers distinct services to respond to what our customers value most:

  • Long-term relationships built on in-depth customer knowledge
  • Skilled underwriters able to structure innovative solutions
  • A strong team of claims specialists
  • 50,000 tied agents worldwide to distribute our products
  • 1,300 risk engineering professionals in more than 30 countries, serving customers ranging in size from multinational companies to small businesses
  • A unique data system that facilitates administration of international programs
  • Expert cash management to handle premiums and claims payments across multinational programs

  • 2nd largest in general corporate business worldwide (based on gross written premiums 2005) Source: Zurich's internal research and analysis
  • Market leader in international program business in Europe Source: Zurich's internal research and analysis

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What our customers say

"When IKEA expands into new countries, Zurich’s network and local contacts are of immense value for us. One example was when we built a store and big shopping center in Moscow. Thanks to the good input from Zurich’s risk engineering area, we were able to design a building to minimize the fire spread as well as reduce our premiums. But most important, should something go wrong, we now know we are in a much safer position."

PeO Dungel, Managing Director of the captive insurer Dutch-Nordic Ins. Co. N.V.

 

"Schindler and Zurich have been successful partners in the area of insurance for over 20 years. We appreciate Zurich's depth of knowledge, especially in the technical and risk engineering areas. And when it comes to claims, we have found Zurich to be a reliable partner backed by its sound financial strength."

Heinz Risi, Head of Group Insurance and Risk Management for Schindler Group