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Financial Highlights	Financial highlights Key performance indicators
Financial Review	Group Performance Highlight Performance overview Measuring business performance Reconciliation to business Segmental performance highlight General Insurance Global corporate North Amercia commercial Europe general insurance International businesses Group reinsurance Global Life United States United Kingdom Germany Switzerland Rest of Europe International businesses Farmers Management Services Other Business Corporate Functions Investment Performance Performance of group investments Performance of unit-linked investments Performance of total investments Summary of Quarterly Consolidated Financial Information Currency Translation Impact Balance Sheet Highlights Investments Reserves for losses and loss adjustment expenses Reserves for life insurance contracts Liabilities for investment contracts Capitalisation and indebtedness Total equity
Consolidated Financial Statements	Consolidated Income Statements Consolidated Balance Sheets Liabilities for investment contracts Consolidated Statements of Cash Flows Cash and Cash Equivalents Consolidated Statements of Equity Notes to the consolidated financial statements
Report of the Group Auditors
Significant Subsidiaries
Embedded Value Report	Overview Summary of Embedded Value Results Geographical Analysis of Embedded Value Embedded Value Methodology Embedded Value Assumptions Statement of External Review Embedded Value - Global Life Embedded Value - Rest of Europe by Country
Statutory Auditor's Report
Shareholder Information	Zurich financial services registered share data Financial calendar Contacts Glossary Disclaimer & cautionary statement

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