A strategy for profitable growth
Our strategic aspiration is to become the leading global insurance group in our chosen general and life insurance markets, consistently delivering top tier results to our shareholders.
Our objectives include becoming one of the top five global insurers and providing a consistent mid-term ROE of 16 percent. We also aim to strengthen our market leadership positions, expand capital-light and fee income businesses, and position Zurich as the employer of choice. To achieve these objectives, we will focus on operational transformation and profitable growth, coupled with the talent management and capital discipline that have proved the cornerstones of our success in recent years.
Our profitable growth will be driven by achieving customer, product and distribution excellence. These efforts will be supplemented by selective mergers and acquisitions.
Operational transformation embraces our Group's holistic view toward operational development by incorporating The Zurich Way initiatives, efficiency projects, efforts to improve our customer centricity and risk insights, and the development of an optimal Target Operating Model.
Our strategy also draws on other strengths and synergies, such as capital and risk management, talent recruitment and management, and continued building of our global brand.
Find out more about our strategy, The Zurich Way, financial discipline and thought leadership.
