US ADR program

Zurich Financial Services Ltd has an American Depositary Receipt program with The Bank of New York Mellon (BNY). For more information call BNY Mellon's Shareowner Services in the
USA at +1-888-BNY-ADRs (1-888-269-2377) or outside the USA on +1-212-815-3700.

ADR holder assistance may also be obtained from The Bank of New York Mellon at www.adrbny.com.