Zurich Financial Services appoints Group Chief Claims Officer

Zurich, June 7, 2005 – Zurich Financial Services Group (Zurich) announced the appointment of Jane Tutoki (age 46) to the new position of Group Chief Claims Officer for the General Insurance business. Reporting to John Amore, Chief Executive Officer of General Insurance, she will bring an integrated, Group-wide approach to the claims management processes at Zurich. This includes the definition of governance and the setting of claims policy for the Group’s General Insurance operations. Jane Tutoki will also establish operational claims authority for all General Insurance business lines.

Jane Tutoki joins Zurich from the Farmers Insurance Exchanges where she last served as Vice President of Specialty Claims responsible for all commercial claims of the Exchanges. After graduating with a degree in Business Management from Seton Hill College, she received a law degree from the University of Pittsburgh. Jane Tutoki practiced insurance defense law for much of her early legal career prior to her entry into strategic claims management.