Francis Bouchard appointed Group Head of Government and Industry Affairs

Zurich, February 22, 2012 - Zurich Financial Services Group (Zurich) announces the appointment of Francis Bouchard (46, U.S. citizen) to the position of Group Head of Government and Industry Affairs, effective
April 1, 2012. Mr. Bouchard, currently Global Head of Sales, Distribution and Marketing for Zurich's Global Corporate business, succeeds Peter Buomberger who will retire at the end of June 2012. In his new position, Mr. Bouchard will be responsible to maintain and further strengthen the Group's interaction with key governmental and industry bodies around the world and will provide strategic leadership in public policy, corporate responsibility and industry economics. Mr. Bouchard will be based in Zurich.

Mr. Bouchard joined Zurich in 1998 as Senior Vice President, Government Affairs for Zurich North America Commercial and then held the position of Head of Government and Industry Affairs for Zurich General Insurance in North America. From 2006 to 2010 he was Group Head of Corporate Communications. Prior to his current position he has worked in General Insurance as Group Head of Proposition Development. Mr. Bouchard holds a bachelor's degree of science in magazine journalism, a bachelor's degree in art history, both from Syracuse University and a Juris Doctor from George Mason University School of Law.

"This internal appointment reflects once more the strength of our internal global talent pool. Francis has in-depth knowledge and experience in the industry, in public policy and government relations and I wish him all the best for his endeavors", said Christian Orator, Chief Administrative Officer. In addition, with regards to Mr. Buomberger's achievements he said: "Since Peter has joined Zurich he has made invaluable contributions to the Group by establishing a global Government and Industry Affairs function. I want to thank him for his many contributions, dedicated work and loyalty to the Group over so many years."

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Zurich Financial Services Group (Zurich) is a leading multi-line insurance provider with a global network of subsidiaries and offices in Europe, North America, Latin America, Asia-Pacific and the Middle East as well as other markets. It offers a wide range of general insurance and life insurance products and services for individuals, small businesses, mid-sized and large companies as well as multinational corporations. Zurich employs about 60,000 people serving customers in more than 170 countries. Founded in 1872, the Group is headquartered in Zurich, Switzerland. Zurich Financial Services Ltd (ZURN) is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt program (ZFSVY), which is traded over-the-counter on OTCQX. Further information about Zurich is available at www.zurich.com.

For further information:

Zurich Financial Services Ltd
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SIX Swiss Exchange/SMI: ZURN, Valor: 001107539

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