When I phone my existing bank, I have to listen and select answer machine options before being put through to an operator in a call centre. I want to be able to speak directly to the person who looks after my account and not have to listen to an answering machine. What does Zurich Bank International offer?
We‘ll answer your call directly, this means you won't have to wait in a queue or speak to a machine, but to a helpful, knowledgeable member of the team. Our Relationship Banking Team can assist with all your banking needs, and will be delighted to hear from you.
I have heard that offshore jurisdictions are risky places for my money. Is this true?
No, this isn’t true. The Isle of Man is highly regulated and all financial institutions on the island have to be licensed by the Isle of Man Financial Supervision Commission before they can conduct any financial business. Zurich Bank International has this licence.
If I lose or have my cheque guarantee card /chequebook stolen, who should I contact?
In the first instance, please contact your Relationship Banker and then your local police station.
Once you have done this, your Relationship Banker will cancel your existing stationery items and order new stock for you.
If you need to report the loss or theft out of office hours, please leave a message on our helpline.
I live abroad and have received my new Zurich Bank International chequebook. How do I obtain cash?
Your Relationship Banker will be able to organise a transfer of your funds to your local bank account. You will then be able be obtain cash from this account.
Does the Isle of Man have the same Bank Holidays as the UK?
No, the Isle of Man has two extra bank holidays in addition to the UK statutory holidays. The first Manx bank holiday is Senior Race day, which is the first Friday in June. The other Manx bank holiday is Tynwald day which is on the 5th July if it falls on a week day or the following Monday if the 5th July falls on a weekend.
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