Consistent service across the globe
With one of the largest networks in the insurance industry, we can deliver a consistent standard of service globally. Our vast network consists of Zurich-owned offices and carefully selected local insurance companies we work with – approved by Zurich’s Head of Network Management, assessed by our credit risk experts.
You will receive the same standard of service everywhere
Our entire network is held to the same Operating Directives, so that all our offices and partners adhere to central, standardized measurements.
210+ countries and territories covered1
Over 7,600 International Programs
Over 50,000 policies
Over 2,000 professionals dedicated and trained to manage international programs
Global team of over 8,000 claims professionals handling
Over 110,000 claims annually
8002 risk engineering professionals worldwide
One single point of contact who manages your program and liaises with the network
In addition to a central network management team, we have 40 people managing our innovative Hub infrastructure of strategically located regional offices.
Your benefits
- One global service platform - Connecting over 200 countries.
- Local insight - Our Hubs are staffed by local insurance professionals who understand the local markets, laws and cultures.
- Quality assurance - Many local insurance companies have longstanding relationships with Zurich.
- Consistency - Consistent co-ordination of policy and premium invoice issuance and claims.
- Buying power - Bundling business to help increase negotiating strength.
- International Program System - Provides premium invoice delivery, supports movement of premium between your captive and other program participants, and helps with claims payment handling.
1. In 2013, as defined under International Organization for Standardization (ISO)
2. As of September 2013. In the US, risk engineering services are provided by The Zurich Services Corporation