A proven process tailored to your business
We follow a six-step stewardship process to ensure we fully understand your requirements, and that the business you care about can be protected, worldwide.
A unique combination of expertise and technology
This six-step stewardship process has earned team a leading reputation for sustained service excellence:
- STEWARDSHIP PREPARATION - Using our track record in international programs to anticipate your likely needs.
- SETTING EXPECTATIONS - Understanding your objectives so we can tailor the program to fit your strategy and specific risk needs.
- PROGRAM ASSESSMENT - Frequent, ongoing reviews to ensure the program meets your needs.
- PERFORMANCE ASSESSMENT - We check our performance and your perceptions against a clear set of metrics, and make any necessary adjustments.
- RELATIONSHIP REVIEW - We review the overall program delivery, searching for gaps and opportunities to provide further benefits.
- ALIGNED STRATEGY - Together, we determine the future strategy and build a true collaboration.
Your benefits
- A dedicated team - Taking a “whole account” approach to building or transitioning and managing your program.
- Cross-functional implementation team - To suit your business strategy whatever your company’s size Single point of contact: one person to answer your questions, co-ordinate customer services, delivers risk insights and liaise with the organization.
- Customized programs - With skills tailored to your structural, coverage and collateral needs.
- Experienced program underwriters - To tailor a program providing a uniform standard of coverage, aligned with insurance regulations and laws, wherever you have exposures.
- In-depth underwriting intelligence - Using our Zurich Country Guide to design and implement your international program.