Zurich’s innovation efforts recognized with Global Innovator Gold Award; Klinc takes top award in Products & Services

Insurers vied for top awards in a prestigious competition that recognizes continuous innovation in the industry. Zurich landed gold in the overall category and for innovation in Spain.


Zurich’s groundbreaking efforts to offer products and services that quickly and easily help customers get the protection they need have been honored with the Global Innovator Gold Award in the Efma-Accenture Innovation in Insurance Awards 2019.

In addition, Zurich Spain’s Klinc by Zurich won the Gold Award in the Product & Service Innovation category. Klinc is an on-demand online coverage platform aimed at millennial customers who want to insure their personal electronic devices and other items. Customers manage their coverage online, turning it on and off as needed.

Zurich was honored with the Global Innovator Gold Award by a panel of 30 judges made up of executives from insurance companies and financial services firms. “I am delighted to have been in Amsterdam on June 24 to receive the award on behalf of the teams across Zurich that are exploring new ways of growing the business and better serving customers,” said Stuart Domingos, Zurich’s Group Head of Innovation.

The Global Innovator Award is considered the most prestigious of the seven categories of awards at the competition created in 2016 by Efma, a non-profit group of financial services companies, and professional services firm Accenture. It recognizes continuous innovation in the insurance industry and the use of emerging technologies to better serve customers and improve business performance.

Zurich was nominated on the strength of several programs submitted across different categories. These were the Make the Difference program, an employee-led initiative to drive business value by challenging the status quo of the industry; the Zurich Innovation World Championship, the first global contest for startups that can bring new solutions to customers; and CoverWallet, a digital platform for small and medium-sized enterprises.

“The Global Innovator Gold Award is a welcome recognition of the work that Zurich is doing to transform the insurance industry, especially over the course of recent years,” Mr. Domingos said. “It shows the value of focusing fully on customers, whose increasingly connected lifestyles and businesses require innovations that provide the tailored risk protection they need and expect from the insurance industry.”

“We are continuing to innovate for our customers,” Mr. Domingos said, “and expect to share more exciting news.”

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