Why Zurich
At Zurich we do the right thing
Claims
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We pay claims
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Financial stability – very strong AA-/stable to superior A+/stable
USD 6 billion a year paid in claims
Paying claims for 146 years
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We are customer-centric
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9600 claims experts, 500 certified in handling international programs
Almost 20 years of an unparalleled, acknowledged and industry leading Customer Relationship Model
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We are fair
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30,000 commercial customers interviewed rated us more highly after their claim
We pay 99% of our customers’ claims*
*Zurich UK
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We ensure personal contact
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Over 80 Claims Customer Executives look after global claims across 160 countries
For a claim involving 3 global companies across 4 continents and over 30 locations, we were on site within hours
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We are transparent
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My Zurich gives every customer superior claims insights on international programs
We have held over 500 large loss customer scenario workshops to share risk and claims insights
We have skilled and empowered people around the globe
Over 53,000 employees across the globe are skilled and empowered to make the right decisions. We have:
INTERNATIONAL
PROGRAMS
PROFESSIONALS
RISK
ENGINEERING
PROFESSIONALS
CLAIMS
PROFESSIONALS
UNDERWRITING
PROFESSIONALS
DEDICATED TO
COMMERCIAL
CUSTOMERS
But, you only need to contact 1 of the 3,000 employees dedicated to commercial customer and broker relationships
Winners of the Strategic Account Management (SAMA) Excellence Award for Outstanding Strategic Account Management Program Leadership
Almost 20 years of an unparalleled, acknowledged and industry leading Customer Relationship model
Customer voice
We help customers to mitigate and transfer risks today and in the future
Mitigate Risks
Our self-service tools and apps empower customers and brokers to manage the risks better. They are winners of 17 global awards.
500+ large loss customer scenario workshops held globally to gain both risk and claims insight
Over 63,000 customer site assessments and 155,000 risk assessments annually
750 International Risk Engineering programs
Customer voice
Transfer Risks
Leading Zurich International Programs capabilities
Over 7,600 International Programs
Over 210 territories with network capabilities
Over 50,000 local policies
2,000 professionals dedicated and trained to manage International Programs
We offer a clear view of Zurich’s risk appetite
Download the Zurich Risk Appetite app.
