Customer stories
With our customer stories we want to focus on the real experiences of the people who buy and use our products and services. These stories help us pay closer attention to what really matters to our customers. And that is why we want to spread the word and share the best ones.
Because our customers and people have a lot to say and we are always listening.
Jeff Bray at Prologis says Zurich helps his business stay innovative
“Extremely helpful and quite irreplaceable.”
Zurich leaves its mark on Vito!
“The aim Is simply to have more spare time, more vacation and do more sports.”
Hui protected herself and got the treatment she needed quickly
“Every morning I wake up and think ‘I’m still alive’.”
Jeff at Hormel Foods values Zurich’s risk expertize
“Zurich helps me find the resources that can assist me and my business units to achieve our goals.”
Cover-More get Julie home after she breaks her neck on surf holiday
“My experience from the moment David Stone stepped in was just incredible. It was like I just hand it over. I knew I was in good hands.”
Zurich helps Udo at Airbus get a deeper understanding of their risks
“Zurich listens to the customer, trying to understand our problems, our concerns, and develop solutions for our business.”
Claims Handler makes sure family attacked on holiday get the care they need
“I’m very proud we were able to help them.”
Liam’s coverage allowed him to fight cancer and get back to his family and his business
“I know when I needed them, Zurich was there for me.”
Gary’s critical illness cover meant he could quickly get the treatment he needed
“It just made my peace of mind and that will to push on that much easier to do.”
Cover-More sends helicopter to rescue Jean from Mount Everest after injury
“Wow, these guys are good.”
Swiss gardener thinks long term
"Insurance is like gardening. You need to take time to develop it, and consider the future.”
Stephan looks to Zurich to protect his Tesla
“It was clear…that I would go to Zurich for insurance.”
St Bede’s school thanks Zurich for its support following devastating fire
“It’s really good to have somebody you can trust.”
Zurich Empresas goes the extra mile for a small business customer
“The lady ended up with the right policy for her.”
Hasan’s critical illness cover allowed him to focus on his health when he needed to
"If something happened to you tomorrow, they would get nothing."
The Millers found Zurich to be more than an insurer
“For us, Zurich isn’t just an insurance company; they care about us.”
Rajendra’s critical illness cover protected him when he needed it most
“My advice to everyone is to go for this critical illness or life insurance cover to have peace of mind for themselves and for their families as well.”
Anne uses ZARA chatbot to make claim during severe storm
“I must say I´m not very used to technology. But during a difficult time I had to use ZARA, Zurich´s chatbot, to open a claim. I could not believe I was speaking to a robot, it was so easy and intuitive. Thank you Zurich for making technology accessible to everyone!”
Bruce’s safety assessment saved his life
“One afternoon a risk engineer from Zurich came to visit my construction site. He saw a worker tied off with a horizontal lifeline and looked concerned. After his recommendation we got full protection training and two weeks later the same worker fell but wasn't hurt thanks to the new equipment. Zurich risk engineers save lives.”
Cover-More took care of Katie after a crash on holiday
“We went on holiday to the US. During our road trip we got involved in a car accident. Immediately a huge pain struck my back. I had several vertebrae burst, with high risk of becoming motionless. CoverMore took care of everything , making me feel as if I wasn’t talking to an insurance company, but to someone who was looking after me. I don’t think I would have been able to do it without them.”