Why Zurich
At Zurich we do the right thing
We pay claims
We pay claims
Financial stability – very strong AA-/stable to superior A+/stable
USD 6 billion a year paid in claims
Paying claims for 146 years
We are
customer-centric
9600 claims experts, 500 certified in handling international programs
Almost 20 years of an unparalleled, acknowledged and industry leading Customer Relationship Model
We are fair
30,000 commercial customers interviewed rated us more highly after their claim
We pay 99% of our customers’ claims*
*Zurich UK
We ensure
personal contact
Over 80 Claims Customer Executives look after global claims across 160 countries
For a claim involving 3 global companies across 4 continents and over 30 locations, we were on site within hours
We are
transparent
My Zurich gives every customer superior claims insights on international programs
We have held over 500 large loss customer scenario workshops to share risk and claims insights
Find out more
We have skilled and empowered people around the globe
Over 53,000 employees across the globe are skilled and empowered to make the right decisions. We have:
2,000 International Programs Professionals
800
Risk Engineering Professionals
Over
9,600
Claims Professionals
3,000 Underwriting Professionals dedicated to commercial customers
But, you only need to contact 1 of the 3,000 employees
dedicated to commercial customer and broker relationships
Winners of the Strategic Account Management (SAMA) Excellence Award for Outstanding Strategic Account Management Program Leadership
Almost 20 years of an unparalleled, acknowledged and industry leading Customer Relationship model
Customer voice
We help customers to mitigate and transfer risks today and in the future
Mitigate Risks
Our self-service tools and apps empower customers and brokers to manage the risks better. They are winners of 17 global awards.
500+ large loss customer scenario workshops held globally to gain both risk and claims insight
Over 63,000 customer site assessments and 155,000 risk assessments annually
750 International Risk Engineering programs
Customer voice
Transfer Risks
As a core service we transfer your risks from your balance sheets to ours
Protect your employees
1
25 years of experience in Captive Services
2
Life, Non-life and consolidated Captive Services
3
210 single-parent captive customers
4
400 captive fronting programs
5
Specialists in single-parent, group, agency and program captives
OVER
7,600 INTERNATIONAL PROGRAMS
OVER
210
TERRITORIES WITH NETWORK CAPABILITIES
OVER
50,000
LOCAL POLICIES
2,000
PROFESSIONALS DEDICATED AND TRAINED TO MANAGE INTERNATIONAL PROGRAMS
We offer a clear view of Zurich’s risk appetite
Download the Zurich Risk Appetite app.
Products and services vary by country
Because the needs of our customers are different, our products and services also vary around the world. Insurance and financial products and services are provided by licensed members of the Zurich Insurance Group (Zurich). Not all products or services listed are available in all jurisdictions or to all customers. Please contact your local Zurich office for details about the relevant products and services in your country. No warranties or guarantees are being made by Zurich based on statements on this website.