Zurich headquarters

Investor Day
November 14, 2019



Our latest annual event for investors was held on November 14, 2019, and provided an update on our strategic objectives and new targets for the period 2020-2022.

Please read the related News release.

News release


  • Agenda
    Time Topic Speaker
    09:30 - 10:00
    (UK time)
    Strategic update Mario Greco
    10:00 - 10:30
    (UK time)
    Operational simplicity Kristof Terryn
    10:30 - 11:00
    (UK time)
    Coffee break  
    11:00 - 11:20
    (UK time)
    Driving customer excellence Conny Kalcher
    11:20 - 11:55
    (UK time)
    Customer-led retail transformation Giovanni Giuliani
    11:55 - 12:15
    (UK time)
    Make the difference Make the difference team
    12:15 - 12:45
    (UK time)
    Q&A session Mario Greco,
    Kristof Terryn,
    Conny Kalcher,
    Giovanni Giuliani
    12:45 - 14:00
    (UK time)
    Lunch break  
    14:00 - 14:35
    (UK time)
    Optimizing commercial insurance James Shea
    14:35 - 15:10
    (UK time)
    Increased financial ambition George Quinn
    15:10 - 15:40
    (UK time)
    Q&A session Mario Greco,
    George Quinn,
    James Shea
    15:40 - 15:45
    (UK time)
    Wrap-up Mario Greco

Presentation Downloads

  • Investor Day 2019 presentation - cover

    Investor Day Presentation

  • Make the difference presentation - cover

    Make the Difference Presentation

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