stage people in a meeting room

Why Zurich

At Zurich we do the right thing



Claims


  • We pay claims
    we pay claims

    Financial stability – very strong AA-/stable to superior A+/stable

    USD 6 billion a year paid in claims

    Paying claims for 146 years



  • We are customer-centric
    we are customer

    9600 claims experts, 500 certified in handling international programs

    Almost 20 years of an unparalleled, acknowledged and industry leading Customer Relationship Model



  • We are fair
    we are fair

    30,000 commercial customers interviewed rated us more highly after their claim

    We pay 99% of our customers’ claims*

    *Zurich UK



  • We ensure personal contact
    we ensure

    Over 80 Claims Customer Executives look after global claims across 160 countries

    For a claim involving 3 global companies across 4 continents and over 30 locations, we were on site within hours



  • We are transparent
    we are transparent

    My Zurich gives every customer superior claims insights on international programs

    We have held over 500 large loss customer scenario workshops to share risk and claims insights



We have skilled and empowered people around the globe

people map


Over 53,000 employees across the globe are skilled and empowered to make the right decisions. We have:

2,000
INTERNATIONAL
PROGRAMS
PROFESSIONALS

800
RISK
ENGINEERING
PROFESSIONALS

OVER 9,600
CLAIMS
PROFESSIONALS

3,000
UNDERWRITING
PROFESSIONALS
DEDICATED TO
COMMERCIAL
CUSTOMERS

But, you only need to contact 1 of the 3,000 employees dedicated to commercial customer and broker relationships


awards trophy

Winners of the Strategic Account Management (SAMA) Excellence Award for Outstanding Strategic Account Management Program Leadership


customer relationship

Almost 20 years of an unparalleled, acknowledged and industry leading Customer Relationship model


Customer voice

We help customers to mitigate and transfer risks today and in the future


Mitigate Risks

Our self-service tools and apps empower customers and brokers to manage the risks better. They are winners of 17 global awards.


my-zurich-tablet



500+ large loss customer scenario workshops held globally to gain both risk and claims insight

Over 63,000 customer site assessments and 155,000 risk assessments annually

750 International Risk Engineering programs


Customer voice



Transfer Risks

As a core service we transfer your risks from your balance sheets to ours

property and energy

PROPERTY AND ENERGY




casualty

CASUALTY




specialty

SPECIALTY




protect your employees

Protect your employees





Leading Zurich International Programs capabilities

Over 7,600 International Programs

Over 210 territories with network capabilities

Over 50,000 local policies

2,000 professionals dedicated and trained to manage International Programs


We offer a clear view of Zurich’s risk appetite

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Download the Zurich Risk Appetite app.
iOS icon | Android icon

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