Sustainability reports, publications and videos

See how our sustainability strategy affects what we do.

  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • Videos
Name Description
Our progress
Sustainability highlights 2018 The Sustainability highlights 2018 report includes the United Nations Global Compact communication on progress.
Zurich's HR factbook 2018 This is Zurich - HR factbook 2018 - together we can do extraordinary things
Community investment
The Z Zurich Foundation Annual Report Read about the Z Zurich Foundation's impact in 2018.
Name Description
Our progress
Corporate responsibility highlights 2017 The Corporate responsibility highlights 2017 report includes the United Nations Global Compact communication on progress.
Mitigating ESG risks
Mitigating environmental, social and governance (ESG) risks in underwriting and investment management This serves to outline Zurich’s approach in addressing ESG issues in both underwriting and investing.
Responsible investment
Doing well and doing good EN | ES | DE Why Zurich practices responsible investment
Community investment
The Z Zurich Foundation Annual Report Read about the Z Zurich Foundation's impact in 2017.
Name Description
Our progress
Corporate responsibility highlights 2016 The Corporate responsibility highlights 2016 report includes the United Nations Global Compact communication on progress.
Our people 2016 Putting people at the heart of our strategy. Read about how we invest in our people.
Flood resilience
Flash floods Germany 2016 Post event review capability (PERC) report on the May and June 2016 floods in Southern Germany.
Responsible investment
Doing well and doing good EN | ES Why Zurich practices responsible investment
Responsible Investment at Zurich What we want to achieve, and how we do it
Community investment
The Z Zurich Foundation Annual Report Read about the Z Zurich Foundation's impact in 2016.
Name Description
Our progress
United Nations Global Compact Communication on progress 2015-2016 Find out how we are living up to our commitment.
Corporate responsibility highlights 2015 Zurich’s 2015 corporate responsibility highlights.
Our people 2015 Putting people at the heart of our strategy. Read about how we invest in our people.
Annual Report and Annual Review Corporate responsibility content in the Annual Reports and Annual Review demonstrates progress in the various areas of our CR approach.
Flood resilience
Columbia and Charleston floods 2015 Post event review capability (PERC) report on the October 2015 floods in South Carolina
Flooding after Storm Desmond This report focuses on flooding in the north of England and parts of Scotland at the end of 2015 and early 2016.
What Nepal can teach the world about resilience Communities in Nepal show that it’s possible for even those with limited resources to better equip themselves to face flood risks.
Changing lives along Java’s Bengawan Solo A Zurich flood resilience alliance case study
Helping Portugal cope with floods Where communities face flood risk, Zurich can make a difference
Measuring flood resilience – our approach A measurement framework and corresponding tools to measure flood resilience
Responsible investment
A green solution to a grey growth outlook Time for governments to show their commitment
Investing in a greener future Green bonds can help the planet while providing market-level returns
Community investment
The Z Zurich Foundation Annual Report Read about the Z Zurich Foundation's impact in 2015.
Name Description
Our progress
Exane BNP Paribas SRI Forum November 2015 Presentation at the Exane BNP Paribas SRI Forum on 24th November 2015. This presentation contains information on corporate responsibility at Zurich Insurance Group and its governance and remuneration framework.
United Nations Global Compact communication on progress 2014 - 2015 Find out how we are living up to our commitment.
Corporate responsibility at Zurich A two page fact sheet about how our commitment to being a responsible corporate citizen is part of our daily activity.
Corporate responsibility highlights 2014 Zurich’s 2014 corporate responsibility highlights.
Our people 2014 Putting people at the heart of our strategy. Read about how we invest in our people.
Annual Report and Annual Review Corporate responsibility content in the Annual Reports and Annual Review demonstrates progress in the various areas of our CR approach.
Flood resilience
The PERC manual Learning from disasters to build resilience: a simple guide to conducting a post event review
Reducing the risks posed by Morocco's deadly floods EN|FR It doesn't rain often in the desert, but when it does, the danger can be extreme. A Zurich study reviews what can be learned from devastating floods in Morocco in 2013, based on research led by a group of experts in that country.
Turning flood resilience theory into action A new study by IIASA, part of Zurich’s flood resilience alliance, outlines processes that make it easier to analyze, assess and increase flood resilience based on resources within individual communities.
Why many individuals still lack flood protection By looking at how direct federal disaster aid affects insurance buying, the Wharton School, part of Zurich’s flood resilience alliance, takes a new approach to understanding individuals’ attitudes toward flood risk and protection.
Urgent case for recovery after floods in Nepal Nepal is a country at risk: not only from earthquakes but also floods. As it recovers from a magnitude 7.8 earthquake in April, it could be facing a new risk as monsoon rains begin. Such rains often bring floods like the ones in August 2014 in Western Nepal that killed over 200 people.
Beyond response and recovery: an introduction to the Zurich flood resilience program This issue brief provides an overview of the global challenges caused by flooding and how we are tackling them through the work of the Zurich flood resilience alliance
Resilience in a former war zone Balkan floods of May 2014: challenges facing flood resilience in a former war zone
Voices from Karnali, Nepal When monsoon rains caused the Karnali river to burst its banks in July 2014, communities along the length of the river were forced to flee. Practical Action has been working with the affected communities to find ways to help them better cope with the aftermath of this devastating flood.
Preparing for the El Nino floods in Peru Zurich’s flood resilience program in Peru is working to address problems unlike those in most other countries.
Maximizing community assets in Indonesia A recent visit to our community flood resilience program in West Java on the Ciliwung river allowed us to observe and analyze information telling us more about how communities upstream and downstream interact, which has important implications for flood resilience.
Community investment
The Z Zurich Foundation Annual Report Read about the Z Zurich Foundation's impact in 2014.
Name Description
Our progress
United Nations Global Compact communication on progress 2013 - 2014 Find out how we are living up to our commitment.
Creating sustainable value - our key performance indicators These KPIs from the Creating sustainable value section of our 2013 Annual Report demonstrate progress in the various areas of our CR strategy.
Creating sustainable value In this section of our Annual Report you can read about how we aim to create sustainable value by acting responsibly in all aspects of our business and by investing in our people.
Flood resilience
Can flood resilience be measured Over the course of 2014, the Zurich flood resilience alliance team has built an initial version of a measurement tool and through programming work in Mexico has gathered data to test it.
Measuring flood protection benefits It’s important to weigh the benefits of protecting against floods relative to the costs. A study by the Zurich flood resilience alliance looks at ways to approach this issue. Along with real-life examples, it explains why ‘intangibles’ like culture and social bonds must be included in any equation if protection efforts are to succeed.
Nepal in the Monsoon - tragedy tinged with hope Zurich's flood resilience alliance is working to improve early warning systems to protect people and property in remote areas of Nepal. In August 2014, some of the worst floods in recent memory put these systems to the ultimate test.
After the storm: how the UK's flood defences performed during the surge following Xaver Zurich experts review a destructive surge in the wake of storm Xaver that struck the UK in December 2013.
Flooding in Emmental, Switzerland in July 2014. A report by our specialist An intense local thunderstorm caused severe flooding in many villages in the Emmental valley in Switzerland on July 24, 2014.
Case study of the Zurich’s Flood Resilience Program in the region of Tabasco Helping Mexico communities cope with floods.
Flood Resilience Factsheet A summary of Zurich's flood resilience program.
Central European floods 2013: a retrospective This report describes the major floods in 2013 and 2002 and the impact they had on communities.
Responsible investment
Responsible investment at Zurich - What we want to achieve, and how we do it Zurich's responsible investment approach, including descriptions of many of our responsible investment processes and procedures.
Using private investor capital to increase NGO impact Zurich and Population Services International (PSI) were participating in meetings and conferences around impact investing, and we wanted to learn more.
Responsible Investment Position Statement Read about Zurich's responsible business strategy.
Community investment
The Z Zurich Foundation Annual Report Read about the Z Zurich Foundation's impact in 2013.
Name Description
Our progress
United Nations Global Compact communication on progress 2013 - 2014 Find out how we are living up to our commitment
Flood resilience
European floods Read about the impact of the severe flooding in central Europe in June 2013 and the role of the insurance industry.
Community investment
Martin Senn speaks at the Zurich Community Trust The UK’s Zurich Community Trust celebrated its 40th anniversary in November 2013. At its annual conference Martin Senn, Zurich’s former Chief Executive Officer, recognized this important milestone and explained why corporate responsibility is an integral part of how we do business.
Name Description
Other related topics
The social and economic value of insurance
– Latin America
– Middle East and North Africa
Read reviews on the role and potential for insurance in emerging economies, particularly in the Middle East and North African region, and in Latin America.

Introduction


What does sustainability mean to Zurich?



Flood resilience


How we are helping to reduce the devastating impact of floods



Responsible investment


Investing our financial assets responsibly



Working with customers


Working with our corporate customers and brokers to better manage sustainability risks



Environmental performance


The steps we take to minimize our impact on the environment



Investing in communities


Sharing our resources and expertise to help build more resilient communities



Diversity and inclusion


Attracting and retaining a diverse and talented work force



Health and Safety


How we aim to ensure the well-being of our people in the working environment



Working with suppliers


Managing sustainability issues within our supply chain

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