
Strategy & reporting
Our ambition is to enable our customers to build resilient futures
Zurich’s strategic approach to sustainability
Insurance acts as a societal safety net for us all. We use our expertise as a risk manager to enhance resilience to natural, societal, economic and financial risks. For us, sustainability is a business opportunity as well as an urgent global imperative. We have been working to integrate sustainability across our business strategy for many years, both globally and locally.
As a global insurer we work with our stakeholders, in compliance with applicable laws and regulations, to support a more resilient future for our customers and set up our business for success in a rapidly changing world.
Delivering on our dual imperative is key to a stronger, more prosperous future that will ultimately benefit our customers, the companies we invest in, and our own business.
- Support transition – Enable the real-world economy to transition
- Build social resilience – Reduce & prevent risks before they materialize
By turning uncertainty into resilience, we will play our part in shaping a future where stability and sustainability go hand in hand. That is why our strategic Sustainability Framework continues to be grounded in deep risk management expertise and customer focus, delivered through our high-performing workforce, prioritizing our actions through three lenses – Customer, Planet, and People.


Policy engagement
Zurich Insurance Group (Zurich) engages with policymakers at an international, regional, and local level, to share expertise and contribute to the development of policy which is aligned with our commitments, values, and code of conduct.



