Zurich reports record operating profit and industry-leading return on equity
- Group business operating profit (BOP) up 6% to a record USD 4.2 billion; Core ROE climbs to a best-ever 26.3%, Core EPS up 7%.
- Property & Casualty (P&C) BOP is up 9% to an all-time high of USD 2.4 billion; Insurance revenue increased 7% to a record USD 23.0 billion.
- P&C combined ratio (COR) of 92.4% improved 1.2 percentage points driven by strong underwriting performances in Commercial (90.5%) and Retail (94.1%).
- Life reported BOP of USD 1.0 billion, up 4% excluding a prior year one-off; gross written premiums (GWP) up 14% overall and 3% in Protection1; contractual service margin (CSM) at an all-time high.
- Farmers delivered the strongest half-year BOP ever, up 4% to USD 1.2 billion; Farmers Exchanges2 GWP up 5% and COR of 90.5% leading to a surplus ratio of 45.7%; policy count returns to growth in Q2.
- Net income attributable to shareholders at USD 3.1 billion, up from USD 3.0 billion in prior year.
- Very strong capital position with Swiss Solvency Test (SST) ratio at 255%.3
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I am proud of these outstanding results, which reinforce the strength of our underwriting discipline and operational execution. This performance underscores our ability to effectively manage our diversified portfolio, strong capital position, and high cash conversion to deliver continued industry-leading value to our shareholders, even in a volatile market environment. P&C posted profitable growth, supported by favorable pricing trends, focused management actions and superior risk selection. The Life business maintained last year’s record performance, with continued premium expansion and rising demand for protection solutions. Farmers Exchanges reported excellent underwriting results and increased its policy count for the first time in more than a decade.
Mario Greco, Group Chief Executive Officer
for the six months ended June 30, 2025, unless otherwise stated
(For a more comprehensive set of financial highlights see full media release in PDF)
BOP (in USD billions)
4.2 2024: 4.0 Change in USD: 6%Core ROE
26.3% 2024: 25.2% Change: 1.1ptsNIAS (in USD billions)
3.1 2024: 3.0 Change in USD: 1%Core EPS (in USD)
21.7 2024: 20.3 Change: 7%Read full media release
This is only an excerpt. Please read the full media release here.
Media release (Download PDF)
1 Like-for-like comparisons represent the change in local currencies after adjusting for acquisitions, disposals and the transfer of a Life portfolio to Non-Core Businesses.
2 Zurich Insurance Group has no ownership interest in the Farmers Exchanges. Farmers Group, Inc., a wholly owned subsidiary of the Group, and certain of its subsidiaries, provide certain non-claims services and ancillary services to the Farmers Exchanges as its attorney-in-fact and receive fees for their services.
3 Estimated Swiss Solvency Test (SST) ratio as of June 30, 2025, calculated based on the Group’s internal model approved by the Swiss Financial Market Supervisory Authority FINMA. The SST ratio as of December 31 has to be filed with FINMA by end of April in the subsequent year and is subject to review by FINMA.
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Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
Reflecting its purpose to ‘create a brighter future together,’ Zurich offers protection services that go beyond traditional insurance, to support its customers in building resilience. Since 2020, the Zurich Forest project supports reforestation and biodiversity restoration in Brazil’s Atlantic Forest.
The Group has more than 63,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN) is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.
Disclaimer and cautionary statement
Certain statements in this document are forward-looking statements, including, but not limited to, statements that are predictions of or indicate future events, trends, plans or objectives of Zurich Insurance Group Ltd or the Zurich Insurance Group (the Group). Forward-looking statements include statements regarding the Group’s targeted profit, return on equity targets, expenses, pricing conditions, dividend policy, underwriting and claims results, business initiatives (including, but not limited to, sustainability matters), as well as statements regarding the Group’s understanding of general economic, financial and insurance market conditions and expected developments. Undue reliance should not be placed on such statements because, by their nature, they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause actual results and plans, policies, initiatives and objectives of Zurich Insurance Group Ltd or the Group to differ materially from those expressed or implied in the forward-looking statements (or from past results). Factors such as (i) general economic conditions and competitive factors, particularly in key markets; (ii) the risk of a global economic downturn, in the financial services industries in particular; (iii) performance of financial markets; (iv) levels of interest rates and currency exchange rates; (v) frequency, severity and development of insured claims events; (vi) mortality and morbidity experience; (vii) policy renewal and lapse rates; (viii) increased litigation activity and regulatory actions; and (ix) changes in laws and regulations and in the policies of regulators, and the possibility of conflict between different governmental standards and regulatory regimes may have a direct bearing on the results of operations of Zurich Insurance Group Ltd and the Group and on whether the targets will be achieved. Zurich Insurance Group Ltd undertakes no obligation to publicly update or revise any of these forward-looking statements, whether to reflect new information, future events or circumstances or otherwise.
All references to ‘Farmers Exchanges’ mean Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange and their subsidiaries and affiliates. The three Exchanges are California domiciled interinsurance exchanges owned by their policyholders with governance oversight by their Boards of Governors. Farmers Group, Inc. and certain of its subsidiaries are appointed as the attorneys-in-fact for the three Exchanges and in that capacity provide certain non-claims services and ancillary services to the Farmers Exchanges. Neither Farmers Group, Inc., nor its parent companies, Zurich Insurance Company Ltd and Zurich Insurance Group Ltd, have any ownership interest in the Farmers Exchanges. Financial information about the Farmers Exchanges is proprietary to the Farmers Exchanges but is provided to support an understanding of the performance of Farmers Group, Inc. and Farmers Reinsurance Company.
It should be noted that past performance is not a guide to future performance. Please also note that interim results are not necessarily indicative of full year results.
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