Media releaseZurichMarch 9, 2018

Zurich’s Annual Report 2017: real stories, real customers, real success

Zurich is transforming into a more customer-focused business. Read all about how we are doing this and some of our highlights:

  • Meet trauma physician Dr. Stephen Rashford, who supports customers of Cover-More, Zurich’s specialist travel insurance and medical assistance provider, in times of crisis.

  • Take it to the streets with a customer who explains why he likes Zurich’s insurance for his Tesla, and the value we offer to electric vehicle owners as a first-mover in that business in Europe.

  • Envision a brighter future thanks to new ideas inside and outside Zurich. We’re fueling our drive to innovate in ways that make our customers’ lives easier and better, including by working with universities, start-ups and established companies, as well as through innovation fairs, ‘hackathons,’ and CoderDojo.

Zurich Insurance Group (Zurich) announced today that its Annual Report and Annual Review 2017 are now available online.

“Our industry is undergoing a profound change. We, too, must change if we are to meet our customers’ evolving needs. After restoring our ability to generate consistent returns, we are now well positioned to look to the future with confidence,” said Group Chief Executive Officer Mario Greco.

Zurich is also demonstrating progress to become a more sustainable business. Our new corporate responsibility highlights 2017 describes achievements and relevant key performance indicators. It can be accessed here.

The Annual Report contains detailed information about Zurich's financial performance, strategy, structure, executive bodies, risk management, corporate governance and remuneration in 2017. It is available in English and German, with the financial statements in English only.

The Annual Review is a shorter document comprising the front section of the Annual Report, and includes a brief summary of the financial results. It is also available in English and German.

In addition, the invitation to the Annual General Meeting 2018 and the Board of Directors’ report on the approval of the remuneration of the Board of Directors and of the Executive Committee can be found here.

As announced on July 6, 2017, the Board of Directors proposes to elect Michel Liès as successor of Tom de Swaan as Chairman in 2018. Zurich also announced on March 8, 2018, that the Board of Directors proposes to elect Jasmin Staiblin to the Board.

Subject to the re-election and election of the members of the Board by the shareholders on April 4, 2018, the Board of Directors of Zurich will consist of the following members:

Further information
More information about Zurich’s Corporate Governance structure can be found here.

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Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. The holding company, Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information about Zurich is available at www.zurich.com.