Policies and frameworks
Zurich is committed to effective corporate governance for the benefit of its shareholders, customers, employees and other stakeholders.
Our Group’s code of conduct, policies and frameworks underpin this commitment and provide clear guidance on responsibilities of governance functions and employees.
Zurich’s code of conduct
At Zurich Insurance Group (Zurich), caring is one of our six values and a key element of what we stand for and how we conduct ourselves individually and as a business. Caring about our future is central to us. Our ambition is to be one of the most responsible and impactful businesses in the world. We understand that we must always consider the consequences that today’s actions could have on tomorrow.
Zurich’s approach to operational sustainability
Since 2014, Zurich has implemented internal guidelines based on external guidance as provided by the ISO14001 Environmental Management System. These guidelines align with the expectations expressed by our shareholders, investors, customers, employees and corporate peers, who expect Zurich to demonstrate best-practice in operational sustainability performance. Our approach to the management of sustainability risks and opportunities in Zurich’s operations is further explained in Zurich's approach to operational sustainability file.
