The resilient workforce

Adapting today, to meet tomorrow prepared

Why resilience matters now

In a world defined by rapid change, resilience is emerging as a critical workforce capability. Based on insights from more than 11,175 people across 16 countries, the Global People Resilience Study examines what drives resilience, why it matters for employers, and how it can help people prepare for what's next.

By the numbers

11175

people

Countries

How do we measure personal resilience?

Personal resilience is measured through three dimensions: Beliefs, Capabilities, Behaviours.

By measuring both resilience outcomes and their underlying drivers, the Personal Resilience Index helps organisations identify where to take action.

Why resilience matters for employers

Resilience is a leading indicator for workforce performance.

The relationship between resilience and performance holds true regardless of occupation or job level, from individual contributors to senior leaders.

Workers with the highest resilience report good or excellent performance at twice the rate of those with the lowest resilience (88% vs. 44%).

2.5x

Resilience is 2.5x more predictive of job performance than income.

Resilience gives employers a genuine head start: because it looks forward rather than back, tracking it means acting before pressure becomes a crisis.

Explore the key insights

Workforce resilience is a new, actionable business metric

Resilience is a forward-looking measure of preparedness and adaptability, as well as a strong indicator for workforce performance. It is measurable and actionable, shaped by access to resources as well as by behavior and mindset.
Financial vulnerability is the hidden workforce challenge, and the biggest opportunity for action

Financial resilience is the weakest resilience domain globally, while also being one of the strongest contributors to overall resilience. This combination points to the area where organizations may have the greatest opportunity to strengthen workforce preparedness.
AI fluency is becoming a new resilience advantage

Regular users of generative AI report higher resilience scores, even after accounting for demographic and workplace characteristics. This reinforces the growing importance of technological adaptability as part of workforce resilience.
Social connection is a multiplier of resilience

The social domain acts as an enabling force, reinforcing people’s capacity across every other area of life. Contrary to the expectation that caregiving erodes resilience, caregivers report higher overall personal resilience than non-caregivers.
Sleep is a quiet foundation for resilience

Good sleep is associated with higher scores in every life domain, making it a promising lever for workforce preparedness and adaptability. This deserves greater attention from organisations seeking practical ways to strengthen resilience.

Resilience looks different around the world

Each country's resilience reflects its unique cultural, social and economic context. The profiles are intended to reveal local patterns and opportunities rather than rank countries against one another.